What is TouchCR

TouchCR is a one-box eCommerce marketing platform for B2C organizations. It solves the problem of incomplete and segregated data, and brings customers to life through in-depth customer profiles, real-time customer scoring, and advanced third-party, eCommerce integrations. With TouchCR, you will be empowered to improve the customer experience, maximize ROI on marketing spend, and market with relevance, all with a single solution.

Do you know your customers? With TouchCR, you do.

 

Grow Your Business Today!

Enhanced Customer Profiles

TouchCR integrates all in-house data and enriches it to create extensive customer profiles for a 360-degree view of every customer in your database. Finally, transactional, behavioral, demographic, and psychographic data organized in one place. Learn More»

Customized, Real-Time Customer Scoring

Our proprietary customer scoring technique enriches customer profiles with the combination of RFM scoring and real-time updates to ensure data is fresh. Scores are calculated the moment records are created or loaded into the system, and they are optimized continually as customers take action—information that is critical to understanding your customers at a deeper level, so you can market to them in a more meaningful way. Learn More»

Actionable Insights

Using TouchCR’s data unification technology, customers can be grouped, or segmented based on their RFM scores, or any other metrics that matter to your business. Marketing communication can be easily tailored to specific groups of customers, and tracked customer behaviors can be used to identify insights for automation and predictive messaging. Learn More»

What is TouchCR

TouchCR is a one-box eCommerce marketing platform for B2C organizations. It solves the problem of incomplete and segregated data, and brings customers to life through in-depth customer profiles, real-time customer scoring, and advanced third-party, eCommerce integrations. With TouchCR, you will be empowered to improve the customer experience, maximize ROI on marketing spend, and market with relevance, all with a single solution.

Do you know your customers? With TouchCR, you do.

 

Grow Your Business Today!

TouchCR Enhanced Profile Data

  •   Customer Details

  •   Demographic Information

  •   Interest Areas

  •   Purchase History

  •   RFM Score

  •   Email Analysis

  •   Location Information

  •   Account Web Tracking

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Choose Your Industry:

eCommerce

Integrate TouchCR with third-party commerce software to capture valuable purchasing data within customer profiles. Intelligent Personalization solutions help you identify high value, high opportunity customers. Real-time insights enable more personalized brand experiences online.

Digital Marketing

Enable trend analyses, customer segmentation, and direct attribution ROI on digital media buys. Maximize digital marketing spend, while deepening engagement across every consumer touchpoint.

Agency Services

Assist your clients with launching new products, developing successful media campaigns, and enhancing their eCommerce strategy. TouchCR can be deployed in support of a single product or a portfolio of brands.

How it Works

TouchCR is 100% native to Salesforce to ensure a system that is scalable and secure. It is a hybrid app, the first of its kind, that allows Saleforce users to gather and act on data across all Salesforce cloud products. TouchCR can be licensed as SaaS or used to enhance an existing Salesforce partnership.

Find it on the Salesforce App Exchange, or Contact Us to explore how TouchCR can help you reach your business goals.

Contact us for a
Free Demo

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