Automatic task generation for customer service on credit card decline and on subscription cancellation.
Full VOIP integration, script-based phone order processing, inbound ACD routing & compliant post-scale dialing.
AI based outbound predictive dialing to the highest potential sales target, outbound predictive dialing & inbound sales confirmation call prioritization.
Get the optimal performance of over the phone based ordering including driving up average transaction size.
Take orders in real-time over the phone in the call center using same data that is available on all other channels.
Provide scripts and options to split test scripts for taking orders over the phone.